物流政策

Thank you for shopping at RXDdoll

Processing Time
Orders will be processed within 1‑3 business days after payment confirmation. Orders are not shipped or delivered on weekends and public holidays.

Shipping Regions
We ship to most countries worldwide. Some remote areas may be unavailable due to logistics restrictions.

Shipping Methods & Delivery Time
Standard shipping: 7‑15 business days.
Express shipping: 3‑7 business days.
Delivery time is estimated and not guaranteed, delays may occur due to customs, weather or carrier issues.

Customs & Import Duties
Buyers are responsible for any local import duties, taxes and customs clearance fees charged by your country. We do not cover customs‑related costs.

Shipping Address
Please double‑check your shipping address before completing payment. We are not responsible for mis‑delivery caused by incorrect or incomplete addresses provided by customers.

Lost or Damaged Package
If your package is lost or damaged upon arrival, please contact our customer service within 48 hours after receiving the parcel with photos as evidence. We will assist you with further solutions.

Order Tracking
Once your order ships, you will receive an email with tracking number to track your shipment.